Customer Support

Empower Your Events with Expert Support!

At ClearEvent, we know that the key to a memorable event is meticulous planning and flawless execution. That’s why we offer more than just software; we offer a partnership that elevates your event to the next level.

Our Customer Success Team is not just experienced; they’re former event managers who bring over decades of insider expertise to your event planning.

The ClearEvent Advantage:

• Embedded Personalized In-App Support: Receive prompt assistance within our app, ensuring you get the help you need exactly when you need it.
• Expert-Led Training Sessions: Benefit from our experts’ years of experience with practical, insightful training tailored to real-world event planning challenges.
• Software Adoption Guidance: We make adopting new software easy, helping you quickly maximize its potential for your event’s success.

Included with Every ClearEvent Plan

• 15-Minute Orientation Call: Kickstart your setup with a quick orientation to familiarize you with our key features.
• 1-Hour Personalized Training Session: Prepare your entire team with essential skills through a comprehensive, customized training session.
• In-App Chat Support: Get instant support directly within the app, helping you swiftly tackle any issues.
• Self-Service Help Center: Access a wealth of instructional videos and articles at your convenience.
• Optional Customizable Support Plans: Choose additional support tailored to your needs, including extensive training, dedicated support staff, and extended service hours.

These features and options are designed to streamline your event planning and ensure you can fully leverage our platform for your event’s success.

From the initial planning stages to the final applause, our dedicated team will be there to ensure your event not only runs smoothly but also sets new standards in event management.